Refund and Returns Policy | Opulentgleaam

Welcome to Opulentgleaam
2117 Russell Street, Georgia, United States
Phone: 978-856-4193 | Email: info@opulentgleaam.com
Website: opulentgleaam.com

Refund and Returns Policy Overview
At Opulentgleaam, customer satisfaction is our top priority. This Refund and Returns Policy outlines how we handle product returns, exchanges, and refunds.

1. Eligibility for Returns
We accept returns for items that are unused, undamaged, and in their original packaging within 30 days of receipt. To initiate a return, please contact our customer service team at info@opulentgleaam.com with your order number and reason for the return.

2. Non-Returnable Items
Certain items such as personalized products, gift cards, and final sale items are non-returnable unless they are defective or damaged.

3. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days, and a credit will be applied to your original method of payment.

4. Exchanges
If you wish to exchange an item, please contact us within 30 days. Exchanges are subject to product availability. If the exchanged product costs more than the original, the price difference will be billed.

5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective product. We recommend using a trackable shipping service to ensure your return is safely delivered.

For more information, visit our Refund and Returns page on opulentgleaam.com.